Are air bubble or surface marks considered flaws?

This is a common question from our customers. As a retailer, All Glass Sex Toys has little control over various manufacturing issues and quality control guidelines set by a manufacturer. We have questioned each and every issue that we encounter with the manufacturer and as a result of the feedback that we've received check each and every item that we receive from a manufacturer to ensure that it falls within their individual guidelines. The information below was received directly from Phallix as a result of our customers concerns.

"The small surface marks or lines that you are describing happen occasionally and are the result of handling by our staff in the production and packaging of our products. From time to time while being handled or stored in our product bins they may rub or contact another piece and this contact may leave marks on the surface of the glass. While we do our best to minimize such contact it is unavoidable and these small surface lines are considered within the bounds of our quality control guidelines. They are not flaws or dangerous in any way and do not compromise the structural integrity of the product, posing no potential for harm. All of our glass is Polariscope tested and properly screened for flaws or any potential problems both in it's raw and finished forms to ensure that the Phallix that you receive is totally safe for a lifetime of enjoyment."

"Small air bubbles will inevitably happen as the artist works the different colored glass into or onto other piece of glass. Air will occasionally get trapped within the glass and poses no potential problems."

Regardless of these inconsistencies we at All Glass Sex Toys can assure you that you will receive a beautiful, high quality Phallix glass sex toy that, with proper care, will last for a lifetime of enjoyment.

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